When it comes to booking the very best vacation rentals across scenic Gulf Shores, Fort Morgan, and Orange Beach, Alabama, guests will find that the team at Poole & Associates is truly one-of-a-kind. Our above and beyond approach to both vacation rental services, and property management is built on a tried-and-true legacy of quality as well as our dedication to excellence.
Exceptional Service Built on Experience
At Poole & Associates, we’re proud to be a woman-owned company that brings years of experience and area insight into every reservation we confirm. We’re a trusted team of vacation rental experts and property managers who are passionate about the people and places they serve! Our commitment stems from years of experience and continued enthusiasm for this dynamic industry.
President of Poole & Associates, Shirley Poole, began her career in hospitality as a housekeeper and cleaner. In 1990, she was inspired to take that hospitality experience and put her efforts toward becoming a real estate agent. Her passion for the business and the people she worked with and served only grew over time. By 1998, she stepped into the world of property management fueled by an unwavering commitment to providing quality care to customers and homeowners through every step of the vacation rental process.
Nearly 24 years on, Shirley and her incredible team at Poole & Associates are still endlessly excited about the work they do! They’re here to help travelers and vacation rental homeowners alike make even more of those unforgettable travel experiences waiting to be enjoyed across the Gulf Shores region.
A Team Approach to Vacation Rentals and Property Management
Teamwork is a core value at Poole & Associates where people are prioritized above all else. Here, employees, homeowners, and guests alike are made to feel like an integral part of the professional family. At Poole & Associates, being an active member of the community we serve is also important. To that end, we proudly outsource cleaning services to professionals that live in the area while employing an in-house maintenance team too. Our company is part of the local chamber of commerce and our team volunteers time and resources to the ASPCA, Salvation Army, National Chamber, and VRMA as well.
The Poole & Associates Difference
Those who partner with Poole & Associates will find they’re never just a number. With us, partnership is always the key to success. We work hard to make every guest and homeowner we align with feels valued every step of the way. Across the board, Poole & Associates maintains an open-door policy on communication. We’re fully committed to building a legacy of excellence that goes well beyond a traditional build-and-sell mindset.
An Exceptional Experience for Guests
Making the most of an amazing getaway to Gulf Shores, Orange Beach, or Fort Morgan comes down to the details that define the guest experience. At Poole & Associates, we provide guests with a long list of reasons to return and work with us time and again. Our portfolio of properties is versatile and built on quality. Whether guests are looking for a cozy two-bedroom by the sand or require a home fit for 12 with waterfront views, we’re able to provide them with the luxury, comfort, and style standards they deserve! While all of our properties are exceptionally maintained and come with top-tier amenities to match, it’s our customer service standards that also work to set us apart. We’re always available to guests during their visit for questions, inquiries, maintenance requests and more- giving them the peace of mind they deserve at all times. We send timely post-checkout emails to make sure their getaway exceeded their expectations.
Peace of Mind for Property Owners
Investing in a vacation rental is a big decision. At Poole & Associates, we provide homeowners with the comprehensive property management services they need to enjoy peace of mind and reach their business goals too. We care for every home we manage as our own and offer homeowners options like guest screenings and limited occupancy to make sure homes are well-cared for during guest stays. Our team always checks properties both before and after guest arrivals and offers homeowners insurance and asset protection in case of the unexpected.
When it comes to maintenance standards, we take pride in keeping the homes we manage at their very best. Work orders and invoices carried out by our in-house team of professionals are tracked through a homeowner app. We also provide homeowners with easy access to statements, YOY reporting, expense reports, applications, 1099 forms, summary reports, and property reviews too. We never require long-term contracts and our approach to fees is always transparent.
Above and Beyond Marketing Standards
At Poole & Associates, we know it takes industry savvy and a strong network to succeed in this business. When it comes to marketing the properties we manage and book for guests, we partner with multiple channels to drive property exposure to new and exciting levels! Some of these include VRBO, Airbnb, Expedia, Trip Advisor, HometoGo, Booking.com, and RedAwning. Our digital marketing efforts are comprehensive as well and extend to email campaigns, SEO, paid search options, and listings on high-converting websites. The result? Amazing property access for guests and impeccable business progress for our homeowners.
Reach Out to Learn More
When you’re looking to work with a passionate team of property professionals, you’ll find what you’ve been searching for at Poole & Associates. Get in touch today to learn more about our property options as well as our experienced property management team. We look forward to hearing from you soon!